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San Francisco, California Phone: 415-673-5232
 
Dear Valued Guest,
 
As the U.S. is beginning to grapple with COVID-19 (Coronavirus) and its implications, We hope you and your families are remaining healthy and safe during this time. We are reaching out on behalf of The Monarch Hotel team to let you know that the safety and well-being of our employees and guest continue to be our top priority.
 
We are continuing to monitor COVID-19 actively and are taking all reasonable and precautionary measures. Our position is to keep business as usual with the addition of the sensible steps as recommended by the CDC.
 
We want to share a few reassurances:
  • We have asked employees to still offer friendly greetings to customers without shaking hands or coming in physical contact.
  • We are implementing employee policies for easier access to paid and unpaid leaves of absence to encourage employees to follow any CDC guidelines - including staying home when sick.
  • As a preventive measure, we are wiping down touchpoints such as coffee tables, front desk counter, guest room door handle, credit card terminal, TV remote control, etc. with disinfectant.
 
We plan to continue to keep our hotel open and operating. We are ready to make any necessary adjustments to our operation protocol, should we deem them necessary. We will continue to take proactive measures to meet the service levels you have come to expect from The Monarch Hotel.
 
For Third Party Travel Agent Reservations: Please contact the booking agent directly to make any modifications to your third party reservation. We are not authorized to directly modify third party reservations.
 
For Direct Reservations: Please follow the instructions on your Reservation Confirmation Email to cancel or modify your reservation. Call us directly at 415-673-5232 if you need any special assistance.
 
Best of Health,
The Monarch Hotel Management
 
Reservations